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Refund and Cancellation Policy

For Coaching Sessions:

Cancellations less than 24 hours:

No refunds given, no exceptions. You will need to book a new appointment, should you wish one.

Cancellations within 24-48 hours:

Appointment may be rescheduled*. If cancelled completely, a 50% fee will be charged.

Cancellations more than 48 hours:

Appointment may be rescheduled*. If cancelled completely, a 10% admin fee will be charged.

If Appointment cancelled by Coach with over 24 hours notice:

Appointment may be rescheduled or a full refund given.

If Appointment cancelled by Coach within 24 hours notice: 

Appointment may be rescheduled and you will also have the option of booking a complementary 30 minute follow-up session**, or a full refund can be given.

*Rescheduling: Appointments can be rescheduled twice after the initial booking. After this the appointment will be cancelled and full payment forfeited.

**Complementary Sessions only available for appointments that have been rescheduled. 

For Courses:

By entering into the sale of a course (by clicking, for example, 'Buy Now', 'Enroll Now', 'Sign Up Now', and entering your payment card information), you, the 'Client', are agreeing to receive and be provided with products and services by Clarity Junction, the 'Company'.

Due to the nature of the courses provided, no refunds will be given. 

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